Mark Nussbaum, Chief Operating Officer of Signature Consultants, discusses how his staffing firm uses business analytics to increase operational performance.
Most recruiting and staffing firms have powerful reasons to execute business strategies shaped by recruiting metrics. Firms that employ even a basic level of analytic competency outpace competitors in key comparable recruiting metrics, and attribute success to an efficient understanding and use of data.
Staffing is a numbers game. You can’t measure business performance without first building a predictable, repeatable way to collect data. Most firms already capture baseline data from front and back office SaaS and cloud-hosted applications. Systems such as Bullhorn’s applicant tracking / customer relationship management software collect great recruiting data for free.